Customer feedback can help people researching a company understand the experiences of others. Our BBB Customer Review Request Service helps businesses organize a process for asking genuine customers to provide their own feedback through the appropriate BBB profile.
How It Works
We help businesses structure customer outreach and provide guidance for directing eligible customers to their BBB profile.
What You Get
- BBB review-request guidance
- Customer communication workflow
- Feedback campaign organization
- Review-request messaging
- Customer outreach support
- Reputation management guidance
Suitable for
- Local businesses
- Contractors
- Professional services
- Home-service providers
- Financial businesses
- E-commerce companies
- Service companies
Authentic Customer Feedback
Reviews should represent real customer experiences. Customers should always submit their own feedback and have freedom over what they write.
